Travel Haven

Terms and Conditions for

Effective Date: January 2024

Using our website and services indicates that you consent to following the Terms & Conditions specified. We strongly recommend reviewing them before making any transactions or reservations.

  1. Services Offered: Our company provides a range of travel options, including tour packages, flights, accommodations, car rentals, and insurance. The specific services offered may vary based on your location and local policies.

  2. User Eligibility: To use our services, you must be at least 18 years of age (or the recognized majority age in your country). By accessing our website, you are confirming that you are legally able to enter into contracts and are responsible for any actions taken by any minors under your supervision.

  3. Booking and Payment: a. Booking: When you make a reservation on our website, it is important that you provide us with correct and thorough information. We kindly ask that you review all details carefully before finalizing your booking. b. Payment: The handling of your booking payments is securely managed by our trusted payment partners. We offer various payment methods, subject to the specific terms and conditions of each provider. The prices shown are in your preferred currency and may include additional taxes, fees, or expenses.

  4. Cancellation and Refund Policy: a. Cancellation: Please carefully review the terms of any service you book, as the specific rules may vary. It is important to note that certain services may not be eligible for refunds, and there may be fees associated with cancellation. b. Refunds: Your qualification for a reimbursement according to your reservation‘s conditions, will determine the specific process and timeline for reimbursement, which may differ depending on the provider and your chosen payment method.

  5. Travel Documents and Requirements: a. Passports and Visas: It is crucial that you confirm you possess current and authentic passports, visas, and any other required travel documents prior to departure. We cannot be held responsible for any issues that may arise from insufficient or out-of-date documentation. b. Health and Vaccinations: Before traveling to any destination, it is important to confirm health requirements, such as vaccinations, with reliable sources.

  6. Travel Insurance: We highly recommend purchasing travel insurance to protect yourself from unforeseen events such as trip cancellations, medical emergencies, or travel disruptions. Our team can assist you in obtaining the appropriate travel insurance coverage.

  7. Limitation of Liability: a. We are a middleman between you and service providers, but we are not responsible for the actions, performance, or omissions of those providers.  b. We will not be held responsible for any losses, damages, delays, or expenses incurred due to circumstances outside of our control, such as natural disasters, labor disputes, political unrest, or other unforeseeable events.

  8. Privacy Policy: At our company, your privacy is a top priority. We urge you to read our Privacy Policy to understand how we collect, use, and protect your personal information.

  9. These Conditions of Use will be enforced and understood based on the laws of the United States of America.